Visiting Our Community

VISITING OUR COMMUNITY DURING THE CURRENT PANDEMIC
Providence Point continues to follow guidelines provided by the Centers for Medicare and Medicaid Services and other regulatory agencies to keep our residents safe during the COVID-19 Pandemic. We also strive to open our community for safe visitation to personal care and skilled nursing care residents. Following are Providence Point’s current guidelines for visitation. As characteristics of the pandemic change, these guidelines will also change. We encourage you to check here before making plans to visit our community. Thank you.

HEALTHCARE RESIDENCE
 Visitations will be available daily from 10:00 AM to 2:00 PM and 6:30 to 8:30 PM.
 Visits will be scheduled in 30 minute increments by appointment. The last appointment will be scheduled at 3:30 PM daily.
 Visits will occur in the resident room or outside (weather permitting).
 The resident must wear a mask during the entire visit whether they are vaccinated or unvaccinated. The mask must cover their nose, mouth and chin.
 Only two visitors per resident during the appointment.
 No visitors under the age of 18 are permitted. No animals are permitted at this time.
 Residents in isolation due to testing positive for COVID-19 or in quarantine for possible COVID-19 infection are unable to have visits until they are out of isolation/quarantine.
 Appointments must be scheduled by contacting 412-489-3560. Weekend appointments must be scheduled no later than 3:30 PM on Friday.
 Please call 412-489-3563 or 412-926-0776 for questions regarding visitation.

PERSONAL CARE RESIDENCE
 Visitations will be available daily during the normal visiting hours. No overnight visits.
 Visits may only occur in the resident’s room or outside.
 The resident and visitor must wear a mask during the entire visit if either is unvaccinated. The mask must cover their nose, mouth and chin.
 Only two visitors in the resident’s room at a time, including couple suites.
 Residents in isolation due to testing positive for COVID-19 or in quarantine for possible COVID-19 infection are unable to have visits until they are out of isolation/quarantine.
 Please call 412.489.3566 for questions regarding visitation.

Please be aware, without notice, visitations will be restricted if there is a new COVID-19 positive resident or staff. This is called an ‘outbreak.’ Prior to resuming visits, all residents and staff must be tested and there must be no new cases. Further information regarding quarantine during an outbreak of COVID-19 in the Personal Care residence is below.

In the case of an outbreak, contact tracing will be conducted for the previous two weeks. When a new case of COVID-19 among residents or staff is identified, Providence Point Personal Care will immediately begin outbreak testing and suspend all visitation (except that required under federal disability rights law), until at least one round of facility-wide testing is completed. Visitation can resume based on the following criteria:
• If the first round of outbreak testing reveals no additional COVID-19 cases in other areas (e.g., units) of the facility, then visitation can resume for residents in areas/units with no COVID-19 cases. However, the facility should suspend visitation on the affected unit until the facility meets the criteria to discontinue outbreak testing.

• If the first round of outbreak testing reveals one or more additional COVID-19 cases in other areas/units of the facility (e.g., new cases in two or more units), then Providence Point Personal Care will suspend visitation for all residents (vaccinated and unvaccinated), until the facility meets the criteria to discontinue outbreak testing.

• Admissions from Hospital: fully vaccinated residents will not be in quarantine upon admission or return to personal care unless they had exposure with prolonged close contact to a positive person as indicated in PA HAN 559. COVID test will be administered on Day 5 upon return from hospital or admission from hospital.
• Unvaccinated residents admitted from hospital will quarantine for 14 days unless they have had a positive COVID test in the past 90 days.
• Admissions from Home: fully vaccinated residents will not be in quarantine upon admission. COVID test will be administered on the 5th
• Admission from Home of unvaccinated residents require a 14-day quarantine unless they have had a positive COVID test in the past 90 days.
All admissions must have a negative COVID test prior to admission and the will be COVID tested on Day 5 after admission.

Resident Visits Outside of the Community: Resident Visits Outside of the Community:
• Vaccinated residents will not be quarantined upon return from the ER either for visits or admissions.
• Unvaccinated residents will be quarantined upon return from the hospital for any reason for 14 days unless they had a positive COVID test in the past 90 days.
• Family taking residents to doctor appointments or on social outings:
 Vaccinated residents do not need to quarantine but will be tested for COVID on the 5th day upon return to the facility.
 Unvaccinated residents will quarantine for 14 days unless they have had a positive COVID test in the past 90 days.

INDEPENDENT LIVING RESIDENCES
 Independent living residents are able to receive visitors. Residents are able to have guests visit in their apartment or patio home. Visitors are not permitted in the dining venues or the common areas at this time. Visitors will be screened at the concierge desk. Masks and social distancing are recommended.

Routine testing of staff, as required by CMS, will continue. In addition, residents and/or staff will be tested if symptomatic or if there is a new positive COVID-19 case in the community.